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Allocating users a phone number at a later date

You can also allocate users a phone number or additional number at a later date. There are two ways in which you can do this:

Option 1:

  • In the Users section select the user for whom you wish to allocate a phone number to.
  • On the user’s homepage click the + Phone Numbers button.
  • Select a phone number from the drop down box that appears.
  • To add additional phone numbers to the user simply repeat this process as many times as necessary.
  • The default setting is so that all telephones linked to the user’s account will ring simultaneously should their myphone number be called.
  • To select only certain telephones to ring should the user’s myphone number be dialed click on Edit routing and select the phones you wish to be linked to this number.

Note: The routing of a user’s myphone number can be configured for one phone or multiple phones. Additionally you can also configure whether or not the user will have permission to edit their routing options

Option 2:

  • Click on the Phone Numbers tab
  • In the phone number overview select which phone number you wish to assign to a user(s) and click click here where it says “does not ring any phone".
  • In the following drop down box you have the option to:
  • Choose a user to allocate the number to, all phones linked to the user will ring should this number be dialed
  • Choose a specific phone to link the number to
  • Allocate the phone number to a group

 



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